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This service is for ventures who wish to increase acquisition, engagement or loyalty by developing authentic and meaningful connections directly with their customers. ​

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All community-led growth strategies are specific to each client so could include more or less of the following and depend on scale and specific requirements. 

 

Inputs

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• Clarification of business goals

• Member deep-dive – their wants and needs

• Community vision and mission

• Design of community offering and architecture

• Technology stack selection

• Development of content and engagement strategy

• Project management of build and roll-out

• Support with any recruitment requirements

• Development of promotional and communications plan

• Internal road-show

• Launch and review

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At this stage you decide if on-going support is needed from our team or if it's time for hand-over.

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​Output

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Brand community offering launched and live.

 

Timeframe

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As every strategy is specific to each client it is not possible to give a set timeframe but, we can design something lean and simple in around 3-4 weeks, or for a more in-depth strategy design and build you should expect between 4 - 9 months. 

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Costs

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Again, as each brief is different it is impossible to give a generic price for our services here. Get in touch to have a chat about what you might need. We are confident we offer extremely good value for money as everything we do is viewed through the lens of ROI for our clients.