fractional customer community lead

Working alongside a company's senior leadership, we provide strategic guidance and oversight of a company’s customer-community and engagement initiatives. Rather than hiring a full-time employee, this flexible and affordable solution provides in-house customer- community and engagement expertise so you can achieve your business growth goals. 

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The Fractional Community Lead can be responsible for 

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• Designing, building and, or managing a company’s online and offline communities (strategy design through to implementation or on-going management)

• Developing engagement strategies

• Ensuring effective measurement and reporting processes are in place

• Working closely with other departments within the company to ensure the community activity is aligned with the company’s overall goals and objectives.

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Timeframe

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We can be contracted for as long as is needed but require a minimum commitment of 3 months. 

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Costs

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Depending on level of input required but costs can range from £2500 - £6000+ VAT per month