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30-day customer-community building sprint


Book a call with us 

30 min call to see if we are the right fit for each other. We only accept clients who we know we can deliver results for. 

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Start your 30 Day Customer Community Building Sprint

Define your Customer Community Strategy with our 30-day sprint (for a fixed fee)

Leave us to it

We do the heavy lifting – the market research, the competitor analysis, the stakeholder  research, the mapping and frameworks.

We’ll share everything happening along the way, in plain English (no fluff).Your investment is fully secured by our 100% money back guarantee. If you’re not satisfied after your 30 Day Sprint for whatever reason - just let us know and we’ll refund you. No questions asked.

Get your Customised Customer Community Growth Strategy

At the end of the 30 days you will receive a tailor-made customer community building roadmap.

We tell you what to do, why you should do it and what results you should expect

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Decide what you want to do next

You then choose what you want to do next.

You can either execute the roadmap yourself - you’ll have everything you need after the 30 Day Sprint. Or you can continue working with us, skip the hassle and focus on what matters most to you: your business.


We develop next-gen customer engagement strategies that work for your business but also your customers, it’s that simple.

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Are you ready to find out how to build a customer community so you can achieve long-lasting, significant growth for your business?

Your investment in the 30-day sprint

£10,700 + VAT

£8975 + VAT

  • Audit of current customer engagement strategies 

  • Mapping and analysis of competitor activity

  • Stakeholder interviews to determine business goals

  • Clarify customer needs 

  • Customer community strategy outline and recommendations

  • 6-month step-by-step implementation and growth plan

  • Projections and KPIs to track ROI

Fixed fee. No risk

Frequently asked questions

Yes. Every strategy is custom designed by our team for your specific business case so you don't get a cookie cutter offering. We focus on your specific business and customer needs. We never lose sight of the metrics that matter to you. 

Does a Customer-Community building strategy work even if I have tried this type of business growth before (and not seen results)?

Is this a long-term commitment?

We start off with this one-off, fixed term project. There is definitely no obligation to do anymore. But, if you want reduce your dependence on expensive ads then we offer lots of other services and would love to keep helping you. 

Time to start developing your customer community strategy.....

Getting back to basics - how well do you know your customers?

Who will be looking after my account?

The team is led by Madeleine Milne who brings in the best senior community strategists from around the globe to support. They are matched to you based on their expertise of your business sector, focus and needs. 

What's the catch with the 30-day sprint?

No catch. We want to show you how good we are so you will want to develop a longer term relationship with us. 

Building the offer - planning the activities you will introduce?

How much of our time is this going to need?

We do all the heavy lifting for you, but we will need access to some of your stakeholders at times during the 30-day sprint to ensure we develop our understanding well of your offering and customer-base. 

What if the 30-day sprint doesn't work for me?

100% refund, no questions asked. We want you to succeed, not piss you off. If it's not for you after all, we respect that decision. 

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