Madeleine MilneDec 6, 20223 min readBringing Community HomeHow building an in-house community can drive business growth Over the past weeks we have been focusing on customer communities – how to...
Madeleine MilneMay 18, 20222 min readLurkers: Silent but livelyOrganisations often fret about how many “lurkers” reside in their online community. This means people who are signed up but do not...
Madeleine MilneMay 9, 20223 min readSeven reasons why community is going to sharpen your competitive edge in 2022 and beyondWith a background in membership and subscription businesses, I love communities. They’re the nearest thing I’ve ever seen to a silver...