Madeleine MilneMay 18, 20222 minLurkers: Silent but livelyOrganisations often fret about how many “lurkers” reside in their online community. This means people who are signed up but do not...
Madeleine MilneMay 9, 20223 minSeven reasons why community is going to sharpen your competitive edge in 2022 and beyondWith a background in membership and subscription businesses, I love communities. They’re the nearest thing I’ve ever seen to a silver...