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Lurkers: Silent but lively
Organisations often fret about how many “lurkers” reside in their online community. This means people who are signed up but do not...

Madeleine Milne
May 18, 20222 min read
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Seven reasons why community is going to sharpen your competitive edge in 2022 and beyond
With a background in membership and subscription businesses, I love communities. They’re the nearest thing I’ve ever seen to a silver...

Madeleine Milne
May 9, 20223 min read
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